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Last year, amid the investigation, the agency tallied 1,386 more complaints of hair loss and scalp irritation. And WEN settled a class-action lawsuit for $26 million. It's now in the process of compensating customers. When the settlement was announced, WEN released a statement saying that its products were safe. The statement said:
We continue to provide our hundreds of thousands of customers with the Wen by Chaz Dean products that they know and love. Since the process of litigation is time consuming and costly, we made a business decision to pursue a settlement and put this behind us so that we can focus on delivering quality products.
Overall, the three most common types of products that spurred complaints were hair care products, skin care products, and tattoos. The types of products that were most likely to be associated with serious health problems (defined as serious injury, disability, congenital anomaly, or death) were baby products, unclassified products, personal cleanliness products, hair care, and hair coloring products.
Pallone sent a letter to Georg Richter, President and CEO of Guthy-Renker, LLC which manufactures WEN hair care products, requesting relevant documents and a briefing to discuss concerns raised repeatedly by consumers. Despite these complaints, Guthy-Renker continues to deny safety issues associated with the use of WEN hair care products. Pallone also sent a letter to Food and Drug Administration (FDA) Commissioner Dr. Robert Califf asking the agency to provide further information about steps the agency is taking to address these safety issues.
The FDA - America's equivalent of the UK's medical licensing body, the MHRA - has taken the unusual step of issuing a safety alert in relation to a product after it received over 100 complaints of it causing hair loss.Accusations made in the 127 reports submitted directly to the FDA - the most ever received for this type of product - state that the WEN by Chaz Dean Cleansing Conditioner caused users to experience \"hair loss, hair breakage, balding, itching, and [a] rash\". The FDA confirmed it is also investigating more than 21,000 additional complaints which were made to the brand Chaz Dean Inc and its distributor Guthy-Renker, about the same product.
The popular hair care line has been at the centre of a class action lawsuit in the USA involving more than 200 women across 40 states, since 2015. Their claims allege the brand's signature sulfate-free cleansing conditioner - a shampoo-free hair cleanser - caused users thinning hair, severe hair damage and a number of other unwanted side effects.Given the volume of complaints, the FDA has provided the following advice recommendations for anyone who finds themselves experiencing adverse reactions to the product, as part of its safety alert:'While the FDA continues its investigation, consumers should be aware of reactions reported in association with the use of WEN by Chaz Dean Cleansing Conditioner products. Consumers who experience a reaction after using WEN by Chaz Dean Cleansing Conditioner products should stop using the product and consult with their dermatologist or other health care provider.'The popular WEN hair care line has been at the centre of a class action lawsuit in the USA involving more than 200 women across 40 states, since 2015. The claimants allege the brand's signature sulfate-free cleansing conditioner - a shampoo-free hair cleanser - caused users thinning hair, severe hair damage and a number of other unwanted side effects.Interestingly, although the product is available in the UK - albeit on a much smaller scale than in the USA - there do not appear to be any reports of hair loss complaints from customers this side of the pond. One possible reason for this is that sometimes formulations vary between countries for the same product; this is a common practice in the beauty industry although whether or not this is something WEN does is unknown.For now, the FDA has stated that it has 'not yet determined a possible cause for the adverse events that have been reported' but 'will provide additional updates as new information becomes available'.
A new statement addressing the growing controversy - which has prompted calls for better hair care product regulation - was recently released by Chaz Dean Inc. The company points out, quite rightly, that developing hair loss conditions is 'complex' and calls for more education about hair concerns. The statement reads as follows:'The Wen by Chaz Dean family cares deeply about everyone's hair health. We encourage people who inquire about any hair issues to seek qualified medical assistance because it is a complex topic.WEN by Chaz Dean is safe, and millions of bottles have been sold over the last 16 years. We have consistently cooperated with the FDA and will continue to do so. We love our brand and our customers.Through this experience, we have learned that there is an immediate need for more education about hair health and common hair concerns in the industry, unrelated to Wen. There is no evidence that WEN products cause hair loss and the ingredients and formulations meet or exceed safety and quality standards set by the cosmetics industry. We stand behind them.'Hair loss is definitely a tricky area with many factors involved, from what you eat and drink to your genetic make-up -and in women hormones can play a significant role too, more so than with men. There is rarely one thing that causes shedding in isolation, with the exception of cases where baldness is a result of, for example, severe scalp burns. However, given the sheer number of complaints from women with hair loss after using the same product, it does seem likely that some link may exist.Any women who are experiencing sudden or excessive shedding should seek expert hair loss advice as soon as possible. A specialist will be able to both diagnose your condition and talk you through the best options for a personalised hair loss treatment course designed to prevent further thinning and promote healthy regrowth. They can also offer lifestyle advice and hair growth boosters as well as their monitoring and support services on the journey back to optimum hair health.
The Belgravia Centre is a world-renowned group of a hair loss clinic in Central London, UK. If you are worried about hair loss you can arrange a free consultation with a hair loss expert or complete our Online Consultation from anywhere in the world for home-use treatment.
Wen Hair Care was founded by celebrity hairstylist Chaz Dean.[1] The company is most well known for producing cleansing conditioners marketed towards no-poo hair treatment methods, similar to the Curly Girl Method.[2] Wen products are sold by Dean and Guthy-Renker. In January 2015, actress Brooke Shields became the official brand ambassador for Wen Hair Care.[3]
In March 2016, the FDA opened an investigation into complaints about Wen Hair Care products by consumers.[6] In October 2016, Wen agreed to settle out of court for a total of $26 million without admitting any wrongdoing.[7]
The lawsuits and investigations prompted researchers to submit a letter to JAMA, calling for a higher level of regulations in the personal care industry, including allowing the FDA to recall personal care products.[8]
There are two class action lawsuits currently pending in Florida and Los Angeles Federal Courts against the popular hair care brand, WEN. The suit was originally filed in March 2015. Two hundred women in forty states have joined the suit as of November 2015.
Under current federal cosmetic regulations (which have remained largely unchanged since 1938), Guthy-Renker was under no obligation to report adverse health events to the Food and Drug Administration. Moreover, the FDA does not require safety testing of personal hair products before they are put on the shelves. WEN states that they intend to vigorously contest the allegations made against their products. They believe there is no scientific evidence to support the complaint.
Plaintiffs face an uphill battle due to the difficulty of isolating the cause of their hair loss. Their success depends on finding the exact ingredient, or combination of ingredients, that differentiates WEN from other products. This can prove that WEN is the sole cause of injury. Several of the ingredients in WEN have been strongly linked to allergies. While one ingredient, hydroxycitronell, is banned in the European Union because it is known to be a human immune system toxin.
Amy Davis, the lead counsel for victims who filed claims in Texas, states that their team has hired a chemist to evaluate the ingredients and perform tests. They have found that the product contains virtually no cleanser. This causes the product to become impacted into the hair follicles. While this could contribute to the hair loss claimed by plaintiffs, there has still been no direct link to hair loss.
My hair is naturally wavy, though I blow-dry it straight. It also has a tendency to be dry for the first few days after shampooing, plus frizz up at the tiniest hint of humidity in the air. We all want beautiful hair, but my third-day hair (meaning, three days after washing) is usually the best. Some of the oils have come back, the shine is restored, and it behaves. Just about the time I need to wash it again, of course.
I mowed the lawn, weeded the garden, and mulched a flowerbed. Then, I pruned some low-hanging branches of our willow tree, which is slowly growing more horizontal as the years go on. I love this tree, but it leans over more and more each year, to the point that some of the branches that once grew upright were now digging into the dirt under the tree. So, I spent about four hours with my chainsaw, pruning, cutting up the wood and brush, and stacking the larger cut logs on the woodpile. My son was kind enough to document some of my yardwork and hat-hair for you: 781b155fdc